Park Road Surgery

Welcome to Park Road Surgery

Our mission is to provide an effective healthcare service in order to meet the medical needs of our patients, and encourage health promotion to improve the health of our patients.

Our Survey Says .....

.... please tell us what you think of Park Road Surgery and the services we provide.

We value your thoughts and feedback as patient's to help us shape Park Road Surgery and the services we offer for the future.

Please click of the link below to complete the on line questionnaire (hosted by Survey Monkey on our behalf). Alternatively paper copies are available at reception upon request.

We thank you all for your input and help.

Survey Monkey - Park Road Surgery Questionnaire

Fight the Flu

We now have flu clinics available to book from 6th October 2011. Please contact the surgery to book an appointment.

Following comments from some of our patients last year we will be offering some early morning and late afternoon appointments this year to help working age patients access the flu clinics. We will also be offering the usual wide range of flu clinics during normal surgery hours as well as a Saturday clinic which is scheduled for 12th November.

You are eligible for a free flu vaccination if you are 65 or over, or you are in one of the following groups shown below:

Chronic Respiratory Disease; Asthma; Chronic Heart Disease; Chronic Kidney Disease; Carers; Pregnant Women; Chronic Neurological Disease; Diabetes; Chronic Liver Disease or Low Immunity

Please tell the health professional administering the flu vaccination if any of the following apply to you:-

• Following a previous flu vaccination you had an allergic reaction

• It was a confirmed anaphylactic reaction to the vaccine

• You have a serious illness, infection or feel feverish

• You are sensitive or allergic to egg products

• You are taking immunosuppressive therapy

We look forward to seeing you soon to help FIGHT THE FLU together.

Welcome

Dr Jessica Liyanage (pronounced leeanagay) joined the team on 12th September. We would like to extend a warm welcome on behalf of the staff and patients of Park Road Surgery. We are sure she will be an asset to us all.

LIST CLEANSING

Surrey PCT with the help from the PCSS (the people who manage Primary Care Data including patient lists) are working to maintain the accuracy of our patient register. To this end the PCSS (Primary Care Support Service) will be writing to every patient on our list over the coming weeks. These letters must NOT be ignored. Please complete the form included and return to the PCSS. FAILURE TO DO THIS WILL RESULT IN THE PCSS REMOVING YOU FROM THE PARK ROAD SURGERY REGISTER AND YOU WILL HAVE TO RE-REGISTER.

TAKE NO ACTION UNTIL YOU RECEIVE THE LETTER FROM THE PCSS.

If you have difficulty reading the document the PCSS can provide an audio tape, large print, Braille or verson on computer disc.

Summary Care Records (SCR)

The SCR or NHS Spine will soon be moving to the data collection stage. This means that some of your medical information will be uploaded onto the national spine for access by other health professionals in contact with you across the country.

If you DO NOT want your information to be included on this spine you must opt out. This can be done either by telling you GP (in writing), or by completing an official form avilable through the link below - and then handing this to reception at the surgery or posting it in.

Link to Opt out Form - http://www.surreyhealth.nhs.uk/services/SCRS/Pages/default.aspx

Additional Hours

We are now offering additional hours for those not able to make appointments between the hours of 08:30 and 18:00 on weekdays. Early Mornings from 07:30 on a Tuesday and Thursday and Saturday Morning Clinics are available. It is hoped that these appointment will be used by commuters and workers to give them increased flexibility. Please note that the named GP for some of these sessions may change at the last minute. We now offer early morning appointments with a Practice Nurse as well as Doctors, though Saturday mornings are GP only. More information can be found on the News page under Extended Hours.

Changes to Repeat Prescriptions

You can now select the Pharmacy you wish your presciptions to go to. This service works for all repeat prescriptions including Internet, Postal or those brought By Hand by patient or by your Pharmacy Repeat collection Service. To use this service please complete the form available in surgery or as a download by clicking on the link below. Note that any internet ordered prescriptions will be kept at reception and not passed through to the Boots next door automatically.

[Repeat Prescription Chemist of Choice Form]

Are you a Carer?

Please let your GP know if you are the sole or main carer for a relative. You could be entitled to a flu' vaccination.

For carer support visit http://www.nhs.uk/Carersdirect/Pages/CarersDirectHome.aspx.

Outside Surgery Hours

If you need to see a doctor outside of surgery time please call the surgery on 0844 477 3353, you will be directed to our out of hours provider, GP Call.

For more information on the Out of Hours Service Click Here.

Monday	8.30am – 6pm
Tuesday	8.30am – 6pm
Wednesday	8.30am – 6pm
Thursday	8.30am – 6pm
Friday	8.30am – 6pm