Welcome to Park Road Surgery

Our mission is to provide an effective healthcare service in order to meet the medical needs of our patients, and encourage health promotion to improve the health of our patients.

Dr Rachel Darroch - A sad farewell 

It is with regret we must announce the departure of Dr Rachel Darroch. After 14 years of service to Park Road Surgery and her patients she is leaving to concentrate on other avenues. We are very sad to be losing Dr Darroch and she will be missed by patients, staff and doctors. We all wish her well for the future.

Dr Darroch's last working day will be 23rd March 2012.

We are currently in the process of recruiting a new GP for the Surgery and will keep you up to date via the website. In the interim we do have a good mix of male and female GP's at the Surgery currently, with numerous trainees and two lovely female GP's ,  Dr Dhunna and Dr Liyanage. In addition the other Partners remain in post. You can see any GP at the surgery and we hope there is a doctor to suit everyone.

 Dr Susan Denton

Due to Dr Darroch's departure, Dr Denton has taken on the training responsibilities of Dr Darroch until August 2012, and consequently only has a limited number of appointments available each week. You may therefore find it easier to book an appointment with another doctor. We thank you for your understanding.

Our Survey Says .....

The Results are in and overall you, the patients, have given Park Road Surgery a positive result ( a big thumbs up). There are issue to be improved upon and comments that we have to take on board. Over the next months and year we will be working hard to make improvements and changes. The Patient Participtation Group will continue to help Park Road Surgery maintain standards and improve where change is needed. If you wish to read the full report and see all the statistics from the survey as well as read the action plan then the full report is available by clicking the link below. We thank all the members of the Patient Participtaion Group and all the patients who took the time to complete the survey. We also have included our Patient Ethnicity Result on the separate link below.

Park Road Surgery Patient Participation Report 2012

Park Road Patient Ethnicity Data

LIST CLEANSING

Surrey PCT with the help from the PCSS (the people who manage Primary Care Data including patient lists) are working to maintain the accuracy of our patient register. To this end the PCSS (Primary Care Support Service) will be writing to patients on our list over the coming weeks. These letters must NOT be ignored. Please complete the form included and return to the PCSS. FAILURE TO DO THIS WILL RESULT IN THE PCSS REMOVING YOU FROM THE PARK ROAD SURGERY REGISTER AND YOU WILL HAVE TO RE-REGISTER.

TAKE NO ACTION UNTIL YOU RECEIVE THE LETTER FROM THE PCSS.

If you have difficulty reading the document the PCSS can provide an audio tape, large print, Braille or version on computer disc.

Summary Care Records (SCR)

The SCR or NHS Spine will be moving to the data collection stage in June/July 2012. This means that some of your medical information will be uploaded onto the national spine for access by other health professionals in contact with you across the country.

If you DO NOT want your information  to be included on this spine you must opt out. This can be done either by telling you GP (in writing), or by completing an official form avilable through the link below - and then handing this to reception at the surgery or posting it in.

 Link to Opt out Form - http://www.nhscarerecords.nhs.uk/options/noscr-pamphlet.pdf

Additional Hours

We are now offering additional hours for those not able to make appointments between the hours of 08:30 and 18:00 on weekdays. Early Mornings from 07:30 on a Tuesday and Thursday and Saturday Morning Clinics are available. It is hoped that these appointment will be used by commuters and workers to give them increased flexibility. Please note that the named GP for some of these sessions may change at the last minute. We now offer early morning appointments with a Practice Nurse as well as Doctors, though Saturday mornings are GP only. More information can be found on the News page under Extended Hours.

Changes to Repeat Prescriptions

You can now select the Pharmacy you wish your presciptions to go to. This service works for all repeat prescriptions including Internet, Postal or those brought By Hand by patient or by your Pharmacy Repeat collection Service. To use this service please complete the form available in surgery or as a download by clicking on the link below. Note that any internet ordered prescriptions will be kept at reception and not passed through to the Boots next door automatically.

[Repeat Prescription Chemist of Choice Form]

Are you a Carer?

Please let your GP know if you are the sole or main carer for a relative. You could be entitled to a flu' vaccination.

For carer support visit http://www.nhs.uk/Carersdirect/Pages/CarersDirectHome.aspx.

Other links for carers -

Surrey Carers - Main site for local information

Carers Week

GP carers information website

Tel : Lo- Call 0844 477 3353

Opening Hours

Please call to book an appointment or a telephone call back with a doctor or nurse.

You are more likely to experience a delay getting through to the surgery between 8:30 and 9:30 am, especially on a Monday morning, and between 1:30 and 2:00 pm.